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Support And FAQ’s

Who can use this tool? +

Azon Tracker Pro can be use by all amazon sellers that use spreadsheets to copy paste amazon data, purchasing data, wholesale research leads as well as private label research ideas. It can be used to create potential buylist for online arbitrage sourcing, wholesale brand leads, purchase order tracking, keyword research and any other spreadsheet tasks that are performed on google sheets.

Does Azon Tracker Pro require MWS Keys? +

No it doesn’t. This extension is a visual overlay that displays the data made available by amazon on the product listing page. It is not connected to your amazon account and can be used even without login into your amazon account. Azon Tracker Pro is only an overlay.

What can Azon Tracker pro do? +

Azon Tracker Pro Extension provides a visual overlay that displays on amazon product page and allows you to click to push the preselected amazon fields to your connected google sheet. The extension also allows for you to view the saved data from your google sheet on any other web page and add additional source or wholesale data to the google sheet with the help of the extension popup tool.

Can my VA use it? +

If you have Virtual Assistants, all assistants who have access to the google chrome account connected to the extension can use it.

Which countries can the extension be used for? +

Currently the extension can be used by any user sourcing from amazon.com . More amazon domains will be added in future. Please reach out to support for update on amazon domains that are going to be added.  Amazon.co.uk will be added in 3rd Quarter 2018 and more domains to follow

My gmail/google account is different from Gumroad login email? Is that ok? +

Yes, the extension can be installed on a different google/gmail user account than your gumroad login details.

Is my data secure? +

Absolutely. This extension only pushes data to your connected Google sheet that’s password protected by your Google account protocols.  Only you can access your Google sheet after approving and connecting the extension as per Google protocols.

How can I cancel my subscription? +

You can cancel your subscription any time either in your linked Gumroad.com account or by contacting support.

The subscription setting and credit card information is secured via Gumroad.com

Canceling your account only cancels the usage of the extension. This means that since the data is saved on your google sheet, it is therefore always available to you to use or modify later. Cancellation only cancels the service of being able to use the extension to push data to the connected google sheet from the Amazon product page or from the source/retail page.

Is there any support or instructions available for Setup after purchase? +

Yes, we provide video tutorials on setup of the extension. We also have tutorials to show you how to maximize your productivity with all the different features available. Support via Email is additionally available.

Can the extension be used on more than one computer? +

Yes, as long as you are using it from the same connected Google account, you can use it on multiple computers. Just ensure that data is not being saved to the same Google Sheet at the same time to avoid conflicts. Additionally ensure that the column sequence are not being changed when using from two different computers.






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